ABOUT US
Vitals
ESTABLISHEDNovember 2000
LOCATIONS
GOALS
Order Management Systems takes pride in our fully automated order fulfillment and order processing systems. The main goals of our services are:
- To allow medium-to-large scale businesses the ability to focus on the promotion and growth of their product line, while utilizing OMS for the order management or logistics aspects of their business.
- To optimize the delivery process so products are received in mint condition, in a timely manner, as well as in an economical fashion.
- To provide a customized online platform and logistics solution that is client specific and fully integrated with some of the industry’s leading solutions.
BENEFITS
THE PREMISE
Over the past few decades, brands have tried to move their products forward in the marketplace by installing their own distribution centers. These have proven to be costly (up to 22% of sales) and inefficient.
In today’s economy, the onset of new competition and the ongoing increase in the cost of distribution and raw materials, have forced manufacturers and distributors alike to re-examine their overall performance.
OMS Solutions & Offerings
- OMS splits the costs associated with operating their fulfillment houses between many manufacturers, while still providing our clients with their own dedicated account managers who know each client’s products and preferences in and out.
- Brands that prefer to keep their own E-Commerce or Distribution Processing in-house can pick and choose from a number of OMS service features and offerings.
- OMS becomes a direct extension of your brand, where products can be ordered, customers can be monitored, inventory can be stored, and products can be shipped out to consumer households or retail locations worldwide.
CASE STUDIES
THE BACKGROUND
KOLBUS has developed, manufactured, and marketed bookbinding machinery since 1775. KOLBUS and Order Management Systems have had a long standing relationship for nearly a decade. It is often said that there is hardly a book in this world which does not come into contact with a KOLBUS machine during its production process.
THE CHALLENGE
Tens of thousands of KOLBUS machines are utilized by companies worldwide, with these machines being in operation 24/7 in order to produce product. Whenever a machine is not fully operational due to a mechanical issue, clients potentially lose dollars for each second they are down.
THE SOLUTION
Each one of the KOLBUS machine’s several thousand SKUs must be catalogued in an inventory system, stored, picked, packed, and dispatched via an online ordering platform.
- Each one of the KOLBUS machine’s several thousand SKUs must be catalogued in an inventory system, stored, picked, packed, and dispatched via an online ordering platform.
- Stock levels must be accurately maintained 24 hours a day, 365 days a year, and dispatched around the clock.
- Transactions need to be accepted in a number of currencies, languages, and expedited internationally.
- Parts must be programmed on-call, while handling customer service inquiries, product receiving, and rush shipments.